Author: |
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Creation Date: |
2006-05-30 |
• Archicad 10 |
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Platform: |
• Windows |
BugRefNo.: |
to be edited by GS |
Amyuni Installation Problems
If the above error message appears during the Amyuni PDF Converter installation, the following advice applies from the Amyuni Support Site:
This error occurs because the windows printer installer looks for the file framedyn.dll in the system path and does not find it. This DLL is supposed to be located under the wbem directory under system32 and the system path is supposed to point to that directory.
We have found that under some installations, the system path contains a space character after the wbem directory, which prevents Windows XP from finding this DLL. To check if this is the problem, type PATH in a command line window and check for something like: path=c:\windows;c:\windows\system32;c:\windows\system32\wbem ; If this is the case, you will need to manually remove the space from the system path, or copy the framedyn.dll file to your application or system32 directories NOT into the webm directory.
When the procedures detailed above are not succesful, please try the following:
- Try to uninstall the software using -u in the Run dialog (open Start>Run and select the installer exe and type a "-u" after it). Note, that no AC session allowed to run in this process.
- Reboot... (Now theoretically no Anyuni stuff is allowed to exist on your computer.) Please check Start menu and Printers and Faxes folder
- Please try to reinstall Amyuni.
Error Code 1797: The Printer driver is unknown Source: Resolution: Check that you are logging to the system as Administrator.
For more information and fixing options please visit Amyuni support site on: http://www.amyuni.com/forum/viewtopic.php?t=320